Hyperscale Experience to Mid-Market Excellence

Transforming How Technology Teams Deliver

Transforming challenges into opportunities, redefining the boundaries of technology, and inspiring the next generation of innovators.

IT Leadership in 2025: Complexity Is the Enemy of Scale. I help IT leaders cut through complexity, optimize cloud costs, and build resilient, scalable infrastructure that actually supports business growth.

Sarah Muse

What I Believe

Clear communication isn't just about talking

It's about alignment. Most failures don't happen due to technical limitations; they happen when people believe they're aligned when they're not.

Great leaders create harmony, not balance

Work-life "balance" is a myth. The best environments function like well-designed video games—challenging yet rewarding, difficult but never impossible.

Your best performers are often punished for their success

Traditional management piles more work on high achievers, unintentionally stifling innovation and increasing burnout.

The best teams are self-regulating

When teams define their own standards and hold each other accountable, they achieve more than when rules are imposed from above.

Systems should scale wide, not just tall

Active-active architectures and distributed processes aren't just for tech giants—they're essential for any company that values reliability and long-term growth.

Runbooks and automation drive consistency and scalability

Well-documented processes reduce errors, ease onboarding, and automate repetitive tasks, allowing teams to focus on high-impact work. They also enable process changes without requiring retraining, ensuring adaptability as business needs evolve.

Today's Unique Challenges

Technology leaders today face new and evolving pressures. I help companies navigate these critical areas:

The AI Integration Question

AI isn't just another tool—it's reshaping how teams function. My goal is to help organizations adopt AI strategically, ensuring it enhances workflows rather than creating silos or security risks.

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The Remote/Hybrid Team Challenge

I collaborate with teams to build structures that foster alignment and accountability across time zones and work environments, ensuring remote teams operate as effectively as in-person ones.

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The Cost Optimization Imperative

Supporting organizations in optimizing cloud and infrastructure costs is a priority. By implementing strategic cost-saving measures, companies can typically reduce expenses by 30-50% while maintaining performance.

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The Talent Retention Crisis

I work with leadership teams to create environments where top performers choose to stay—not just for compensation, but because of a culture that fosters innovation, growth, and long-term success.

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Technology leadership challenges
Transformations I Deliver
Rather than just offering services, I focus on delivering meaningful transformations
James Wilson

Russ Ayres

Equifax Deputy CISO | Head of Cyber

From Misalignment to Crystal-Clear Understanding
I implement communication frameworks that eliminate miscommunication and prevent costly misunderstandings. Teams develop a shared language, clarify assumptions, and build habits that ensure alignment.
"BJ introduced a simple technique that transformed how our teams communicate. What used to take three meetings and multiple emails now happens in one clear conversation."
– Russ Ayres
Emily Chen

Ivneet Kaur

Chief Product and Technology Officer at Mambu | Board Member

From Burnout to Sustainable Performance
I help teams implement structures like Support Person of the Week (SPW) that distribute operational load, create cross-functional understanding, and reduce after-hours incidents.
"The SPW program completely changed our team dynamics. Developers now understand operations, operations understand development priorities, and we've reduced after-hours calls by 60%."
– Ivneet Kaur
Emily Chen

Karina Raveloson

VP of Cyber Detection Engineering, Equifax

From Fragility to Resilience
I design and implement active-active architectures across multiple regions, create robust testing frameworks, and introduce chaos engineering practices that find weaknesses before they become outages.
"Before working with BJ, we had monthly outages that affected customers. In the year since implementing his recommendations, we've maintained 99.99% uptime even through two major cloud provider incidents."
– Karina Raveloson

Who I Serve

I work best with technology leaders who are navigating critical transitions:

Get in Touch

Contact Information

bjmuse@MuseUmbrella.com
+1 (703) 955-3094
Dulles, VA

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM

Saturday: By appointment

Sunday: Closed